Innovation in Operations requires managers to carefully manage and direct resources such as capital, labor, technology, and information. Rapid and effective communications, as well as leveraging technology are critical factors.
The course will address strategic issues and analytic tools for innovative operational decision-making. It will address practical, process-based approaches to solving operations problems. Cases, exercises, simulations, and corporate presentations will be used to address concepts in process analysis, quality, supply chain, logistics, control, and integration. The role of the manager and what managers do about processes, cross-functional links, use of information systems and technology, are emphasized.